Otogo Benefits
Trust, security and peace of mind are the keywords when buying from a dealer.
Buying a vehicle is a big decision that shouldn't be taken lightly. That's why it's important, once you've chosen a vehicle, that you are reassured by its condition and the information you receive. Know that buying a pre-owned vehicle from a CCAQ member dealer is always a reassuring choice. Here's why.
Protection and security
They are legally bound to follow a strict code of ethics, meet disclosure requirements and perform mandatory safety inspections on the vehicles they sell.
Always the first pick
They always pick first. They filter the best vehicles and leave the rest to others. So they have the best pre-owned vehicles in inventory.
Financing
They offer financing and low interest rates on used car purchases. In case of financing, these rates will be difficult to match by banks for a purchase from an individual.
Simple approach
They will take your vehicle back in the same condition it was in. You are completely protected from any hidden defect or other claim.
Professional experience
When you purchase a used vehicle, you receive quality services from competent and professional people who support you throughout your purchase process.
Reconditioning
Cleaning, bodywork repairs, safety checks and even a complete overhaul, tires, complete inspection and reconditioning; used vehicles sold as new.
Easy trade-in
Trading in your pre-owned vehicle for a new one can often be convenient. Dealing with a team of professionals can often make things easier. Dealerships have beneficial resources to ensure you get the best deal.
Throughout the province, CCAQ member dealerships offer “certified” used vehicles. Generally, for a used vehicle to be declared certified, it must have undergone a detailed inspection and safety verification process by a manufacturer-certified technician. In addition, most certified vehicles come with an extended warranty program and must meet certain criteria including age and mileage. The “Certified Vehicle” seal is present on all certified vehicles or vehicles eligible for certification.
CCAQ - CAA-Quebec reconciliation program
Quebec auto dealers are working to ensure quality service that respects consumer rights.
Recognizing that disputes may arise from time to time, the Corporation des concessionnaires automobiles du Québec (CCAQ) has partnered with CAA-Quebec to offer free conciliation services to its members in the event of a dispute.
The goal is to find mutually agreeable solutions that respect the rights of both parties. CCAQ and its members are concerned about the quality of customer service, public safety and consumer rights.
CAA-Quebec, as a non-profit organization, sees this program as a natural extension of its mission to provide high-quality services and products in the mobility, travel, home, and financial sectors.
The CCAQ Conciliation Program is just one of the many services offered by CAA-Quebec.
